Privacy Policy

Bloomess Privacy Policy.

This privacy policy explains how your personal information is collected, used, and shared when you visit or make a purchase on bloomess.com (the "Site").

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the site, and information about how you interact with the site. This automatically collected information is called "device information."

We collect device information using the following technologies:

Below is a list of cookies we use. We list them here so you can choose whether to allow them.

session_id: a unique session identifier that allows Shopify to store information about your session (referrer, landing page, etc.).

shopify_visit: no stored data, persists for 30 minutes from last visit. Used by our website provider's internal stats tracking system to record the number of visits.

shopify_uniq: no stored data, expires at midnight (visitor's location) the next day. Calculates the number of visits to a store by a unique customer.

cart: unique identifier, persists for 2 weeks, stores information related to the shopping cart.

_secure_session_id: unique session identifier.

storefront_digest: unique identifier, undefined if the store has a password, used to determine if the current visitor has access.

"Log files" monitor site activity and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

"Web beacons," "tags," and "pixels" are electronic files that record information about how you navigate the site.

Furthermore, when you make or attempt to make a purchase on the site, we collect certain information about you, including your name, billing address, shipping address, email address, and phone number. This automatically collected information is called "order information."

When we use the term "personal information" in this privacy policy, we refer to both device information and order information.

HOW WE USE YOUR PERSONAL INFORMATION

In general, we use the order information we collect to process any orders placed through the site (including processing your payment information, arranging for shipping, and sending invoices and/or order confirmations). Additionally, we use this order information to:

Communicate with you

Screen for potential fraud or risks

When it matches your preferences, provide you with information or advertising about our products or services

We use the device information (especially your IP address) that we collect to help us screen for potential fraud or risks and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing campaigns).

We share your personal information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store— for more information on how Shopify uses your personal information, please see https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to help us understand how our customers use the Site— for more information on how Google uses your personal data, please see https://www.google.com/intl/fr/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to protect our rights.

As noted above, we use your personal information to provide targeted advertisements or marketing messages we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative’s ("NAI") informational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:
[[
INCLUDE OPT-OUT LINKS FOR SERVICES USED.
COMMON LINKS:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees
]]

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at https://optout.aboutads.info/?c=3&lang=fr.

DO NOT TRACK

Please note that we do not alter our data collection and usage practices when we detect a Do Not Track ("DNT") signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the information below.

Additionally, if you are a European resident, please note that we process your information to fulfill contracts we might have with you (for example if you make an order through the site) or otherwise to pursue our legitimate business interests listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

We value your privacy and the information you agree to share as part of our SMS marketing service. We use this information to send you SMS notifications (about your order, including abandoned cart reminders), marketing SMS offers, and transactional texts, including requests for feedback from us.

Our website uses cookies to keep track of the items in your shopping cart, including when you have abandoned your order. This information is used to determine when to send SMS cart reminder messages.

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@bloomess.com.